도브 크리크 리조트 & 마리나, 트레이드마크 컬렉션 바이 윈덤

A freak storm flooded this resort and ruined the amenities we would have used. We arrived at 7:30pm, after office was closed, and drainage issues soaked us and our luggage from car to our room. Without the storm, we would give it a higher rating, because they do have nice potential amenities, like bikes, kayaks, pool and hot tub.

Very disappointing stay. This property is marketed as a Wyndham resort, but our experience was far from what we would expect from a Wyndham-branded property. On our first night, we found a large live roach in our room and reported it to staff. Despite notifying the hotel, we found and killed two more live roaches during our stay. We were careful to keep the balcony door closed, so this was clearly not due to guests leaving the room open. The property also had a strong sewage-like odor throughout the resort. We were told it was caused by seaweed, but after spending time throughout Key Largo, we did not experience anything comparable elsewhere. The smell appeared to be specific to this property. To make matters worse, there was very little staff available in the evenings and maintenance support was practically nonexistent. Due to the conditions, we decided to leave early. The hotel acknowledged the issues and agreed to refund both nights and the unused night, but only issued a partial refund and has since become unresponsive regarding the remaining balance. For a property carrying the Wyndham name, the cleanliness, maintenance, customer service, and handling of guest concerns fell well below expectations. I cannot recommend this property based on our experience.

Quiet. Great location. Beds were comfy. Pillows were not. Jacuzzi was hot. Pool was nice except for the bird poop. Room was not as clean as it should have been. There was hair and shampoo on the shower walls. Place needs updating.

The bed was a great mattress to sleep on and the room was fairly clean. Needs a microwave in room. The location was spectacular ...a room of the ocean! If you need a place to stay for a few nights, this place was just fine.

This place is quaint and quiet. It is outdated but it still has charm. I would stay here again. I enjoyed staying here for my birthday. Thanks for such a vibe.