포레스트 크레스트 네이처 호텔 앤 리조트

Their staff was very friendly, the room was clean, and the air conditioning was okay. We had hot water, but the cable TV wasn't working. We experienced issues with the internet on our first day, but it was promptly resolved by their technicians. We were dissatisfied with how their receptionist handled complaints because there were no follow-ups or updates; you had to call them again. If you prefer a resort where everything comes with an additional charge, then this is the best resort for you. We requested extra towels and coffee cups because the room was advertised to accommodate 2 adults and 2 kids. We expected at least 3 towels. We paid an extra charge for one more adult, expecting an additional towel, but unfortunately, we had to pay for that too. We let that go and asked if we can just borrow 1 more coffee cup, but we never received an update. Wave pool was so dirty as in. The buffet food selections were the same on days 1 and 2.

Staff are accomodating and kind. Rooms are spacious and clean including the CR however is s bit old needs renovation. Facilities and amenities are recommendable for groups and family as it offer many activities. Swimming pool is huge esp the wave pools but needs thorough cleaning (tiles has a lot of moss) Must try Shabulalo (shabu shabu bulalo version) at One Fishing Place Overall Forest Crest Nature is a good place if you would like to unwind and have great activities with Family and Friends.

Ok

We booked 4 rooms (3 family room, 1 deluxe room) I am disappointed because all amenities written in agoda are not in the room, a bed, AC, electric kettle, TV were there other than that its a plain room. Hoping atleast 1 room is complete but its not. We asked the front desk if we can borrow flat iron that is included supposedly in our room but they declined. Pros: wave pool, christmas lights during ber months.

Expensive. Breakfast should be included