다누비우스 호텔 마리나

relaxing

One particularly worrying feature was that the windows open fully despite the significant height of the building, with no child safety restrictors. For a hotel marketed as child-friendly, this seemed an obvious safety concern. Family facilities The hotel advertises extensive children’s activities, but this was very misleading. There was no functioning children’s club. Instead there appeared to be a few bored staff members sitting under a tree with no organised programme. The indoor playroom was dirty and filled with old, heavily worn plastic toys. A basement room was used for children’s activities, but it had dark red nightclub-style lighting, no natural light, poor ventilation and little more than basic colouring activities. Many of the attractions advertised for families were only available at additional cost, including: * arcade games * mini cars * trampolines * mini golf * kayaks * lake inflatable play area This meant that despite paying a premium room rate, families are expected to spend significant additional money simply to entertain their children. The trampolines were covered in bird droppings and the mini golf course contained rusty metal fixtures. Swimming pools The indoor pool felt dirty and very utilitarian rather than relaxing. The outdoor children’s pool was heavily overcrowded and there were nowhere near enough sunbeds or seating for the number of guests. Arcade and public facilities The arcade was unbearably hot—around 40°C—with no ventilation or air conditioning. The toilets beside the arcade smelled strongly of urine and had neither hand soap nor paper towels. Food and dining The food quality was consistently disappointing. Examples included: * greasy, slimy and only lukewarm meals * undercooked fish at the beach bar * watery semolina at breakfast * stale bread at breakfast Many bowls and plates in the restaurant were chipped and some items placed with the clean crockery were visibly dirty. During dinner service the dining room had a very strong sewage smell. Hygiene Hygiene throughout the hotel appeared poor. The self-service drink dispensers in the lobby encourage guests to press their used cups directly against the dispenser outlet. The beach drink dispensers regularly had wasps crawling around the dispensing nozzles and mixing with the liquid being served. Requesting plain water often resulted in leftover juice coming through first because the dispenser lines were not properly flushed. We were also served an ice cream from the beach bar that contained an insect inside the cone. Overall This hotel simply does not provide the standard expected for approximately £*** per night, even by the standards of a three-star property. The advertising suggests a family-focused resort with children’s entertainment and good facilities. In reality, many activities either did not exist or required additional payment, cleanliness throughout the hotel was poor, maintenance was lacking, food quality was disappointing and several hygiene issues were genuinely concerning. We left two nights early because we no longer wanted to stay, despite losing over £***. We would not return and cannot recommend this hotel to families.