홀리데이 인 익스프레스 & 스위트 싱가포르 노비나 바이 IHG

Initially, the hotel appears to be quite modern and well-maintained. While the rooms are generally satisfactory, I noticed that the corner rooms are relatively small, resembling those found in budget hotels. My main concern, however, revolved around the hotel pillows. Despite offering two types, soft and firm, I couldn't discern any significant difference between them. This posed a challenge for me as I struggled to sleep, eventually prompting me to buy a pillow from Mustaffa to alleviate my chronic neck pain. I recommend that the management seriously considers updating the pillows. Apart from this issue, the staff and overall hotel experience were positive

The hotel front desk is very friendly and check-in is very fast and efficient. The room is very clean and all amenities are just fine and in working order. The only complain is that there is no partition between the shower and the wash basin, making the entire toilet floor very wet. Otherwise, it’s a good hotel worth the money.

Hotel’s staff was very friendly & helpful. The rooms are just the right size. Hotel is accessible via grab/taxi. A bit far from the MRT. I need to get the brand of their toiletries because I think it helped with my hair fall! I didn’t get a lot of hair fall like when I wake up on the pillows. The pillows are weird because they’re labelled soft & firm but it seems that they’re both soft. Unfortunate that our own room smelled bad like drainage smell on the first day we checked in. On the 3rd day, we had our room cleaned. When we returned our room smelled like cigarette smoke. I reported it to the reception. Someone came & sprayed the room for the smoke smell to go away but it still smelled the same thing until we checked out today, 1/3/24. It was never resolved. Buffet breakfast is the same everyday.

Generally nice stay with food options down the balestier street. Heard multiple ambulance siren as it is located just next to the Highway.