라벤더 호텔 투옌 쿠앙

The only good thing about the hotel is its price. Staff is fine if you can communicate in Vietnamese. Room is not so clean with small bits of dust on the bed. Aircon is loud but not cold at all, which we need to use a fan on the side. Only one TV works in the 2 rooms we booked, but none of the in-room mini-fridge is working, worst part is it will give you an electric shock when you touch the freezer bracket. Luckily we only stayed 1 day, but can't complain too much because of the price.

nice and clean room.

clean and neat

On our way back from Ha Giang to Hanoi, we decided to stay at the Lavender. It's on a quieter street with limited parking. We were on motorbikes, so there was no issue there, but if coming by car it may be hard to park. We stayed in a deluxe room, which was quite spacious. The shower, however, had very little water coming out. After talking to the front desk, it was later fixed. There is no free water in the room. The tiny bottle costs 10,000VND. Way overpriced, and usually, most hotels include at least complimentary bottled water. Oh, and to top it off, there were cochroaches in the room! The hotel description is completely inaccurate. There is no pool, no gym, no cafe and no gift shop. It looks like this was pulled from another hotel site. Definitely false advertising. Would not stay here again. I'd suggest a homestay if possible.

Giường đệm có mùi và không sạch sẽ Đã thang toán tiền phòng như nhân viên bảo không nhận được tiền và tính thêm tiền khách hàng