W 스튜디오 리조트 스위트 앳 피라미드 타워

Need inform owner before arriving. Then get instruction how to get keys. How to access must go to B1 level then take keys at mailbox area. There are no counter to check-in. Must call owner upon arrival. Room 19108 facing pyramid mall not Sunway lagoon.

Facilities & furniture are old, can be better maintained but i guess it was good enough for us. We appreciated the good location.

住嘅時候係為咗睇mirror, 一樓可以直接睇到佢地彩排。 窗超大。 早餐聽人講出色，但實際試還好， 一般般。 房大， 床都舒服。 洗手間係乾濕分離，但淋浴位置造得唔夠深， 沖完涼出面洗手盤位置會濕曬。同埋冇沐浴露洗頭水嗰啲， 得嚿番皂。 gym有啲廢, 好少機。 附近有間Aeon同商場食下飯,去其他地方出入都係靠Grab。 朋友住另一間四星免級升級咗呢間, 平我一半XD

The place is pretty run down and everything is based on contactless service

I've reviewed 100s of hotels, rooms, accommodations around the world on several planforms. I'm NOT a big fan the blind check-in (key in the mailbox) because I think it's lazy, anti-social way, and a good way to get scammed. This accommodation is one of those blind check-ins. No phone calls, no person to person, just texting on WhatsApp! The accommodation, I booked for a room based on the images provided, and when I got there, it was nothing like the images. That's the blind check-in for you. No refund, no phone calls, it's just WhatsApp and they won't answer to your "text messages" when you say "that's not the room I booked". This person behind his/her/it little screen ignored my message. It wasn't that bad, but it was bad in few ways. The room is ok size, and not bad if: - You don't mind dated rooms - Few years old bed sheets (they are washed, but I think they need to be changed). - Noise, you'll hear your next door neighbour coughing or even flashing the bathroom. - PRIVACY, there's no privacy in that room because, there's a door in the room leads to the adjacent next door room (it's locked), but you can hear their conversation, kids crying, their phone calls and everything else you can imagine. It's not mentioned in the listing about the door but just for you to know that (I wasn't comfortable at all being that knowing that the next room can hear whatever I say because I can hear everything through the door in the room and walls. Will I recommend it, yes for the location only. Other than the location, no I won't recommend it or recommend any blind check-in because you will NOT get the room you paid for online. Most of these lazy, self, blind check-ins or whatever you want to call it are run by Chinese here in Malaysia and sadly it's the same shortcut method to get money for you and don't care about a returning customer or anything else. It's sadly the money worshiping been imbedded in their culture. Will I book again that room or with whoever is managing it behind their little screen? Hell no. In fact, I'll never book with any blind check-in nor should you. Don't support this way of lazy anti-social check-in because it seems it's becoming more common in KL all for the wrong reasons (not for your convivence, but to avoid refunds and confronting you because you won't get what you paid for online. The room is reasonable clean, air condition leaks water in the room, small bugs were crawling on the table, no bed bugs, or any other insects in the room, the room is dated and not well maintained.