애스톤 팔렘방 호텔 앤 컨퍼런스 센터

I went here with my family (2rooms), lobby looks crowded and old fashioned. When we checking in, even after roaming around PLG until 3-4pm, 1 of my room still not ready. The pee- smell is horrible in both rooms. The HK team need to upgrade their cleaning tools/product. The security/greeter need to have more training how to answer guest question, because simply “kurang tau Bu” answer is not acceptable if you are the staff. But in positive way, they offer water dispenser around the corner so easily for us to get drinking water.

The shower water was not warm enough. There were no non-smoking rooms, so I had no choice but to stay in a smoking room, but the strong cigarette smell lingered and was unpleasant (worse than my past experiences in other hotels). It's unavoidable to some extent, but I think the hotel can do a better job of eliminating the smell.

Hotel nyaman dan bersih, menu sarapan bervariasi

Memang agak macet kalau ke pusat kota

Saya dan suami kedinginan sekali dengan AC nya, waktu diubah ke low dan suhu 30 derajat, AC centralnya tetap dingin banget ga ada perubahan. Padahal aspek yang lain udah oke banget semuanya, kecuali masalah AC ini.