컨트리 인 & 스위트 바이 래디슨, 뷰포트 웨스트,사우스캐롤라이나

Hotel was nice but the lady that helped us was unpleasant and seemed to have an attitude when asked any questions like to use AAA or for more towels..the rooms air conditioner didn't work or TV upon entry the tub stained ..

We stayed in a room where the first impression was one of a moldy smell. This was the second time we had this experience as we stayed multiple times in that hotel already. Last time it was a different room but the smell was the same. This seems to be a general problem with rooms of the top floor.

I have requested an immediate refund for my Agoda booking at Country Inn & Suites by Radisson, Beaufort West, South Carolina, for 10/22/25 and I have not received any response. Upon arrival, my employees and I who had driven 9+ hours waited over 45 minutes in the lobby before even being given a room. When we finally received one (an expensive two bedroom suite), it was actively under pest fumigation, with mattresses propped up and equipment in the room. I returned to the lobby multiple times, was given a new room, went back up to another room and then the room key was not working. The staff were unresponsive, eating, and laughing with locals in the lobby instead of assisting guests. Please have someone contact me and process a full refund immediately. I have sent multiple emails and called many times to no avail. The property was uninhabitable and did not provide the service or room that was paid for. I can provide screenshots of texts and timestamps to support this claim.

Both beds had stained bedspread. The toilet had something in it when I first checked into the room. The housekeeping staff came and possibly cleaned the room while I was at work, but did not make the bed and just laid clean towels on the counter.

Las camas olían a orine. Y el personal no fue muy amable. El desayuno no era cierto no había disponible