더 크라운 런던, 월드호텔스 디스팅크티브

rapport qualité prix top et personnel très charmant, à refaire

I stayed with my parents here, and we found the location to be fantastic! There's a bus stop right infront of the hotel, which was great! There's a laundry shop near it, as well as a couple of grocery places. Unfortunately, everything went downhill after I asked that my room be cleaned. I came back to my room and found it unlocked. I had my laptop in there and a couple of other valuable items. It's a good thing I came back early and found out that the cleaner left just 5 minutes earlier. But what would have happened if I came back hours after they cleaned it? The manager apologized to me, but only when I went down to the reception and complained about it. When I told them about this over the phone, I didn't even get any type of apology. The second incident was when I went out of my room only to find a used glass infront of my door with a wet tissue inside it. The reception was actually really responsive and helped me remove it afterwards.

Pros: Great value for the price. / Good breakfast / Spacious room / Abus stop right in front of the hotel / Kind staff Cons: Too remote if you are travelling to London City / the hotel & rooms are quite dated and the carpet was not so clean / the room smells not so good / the shower is fixed on the wall and it was not convenient / on Agoda check-in was stated as 14:00 and check-out 12:00 but in fact it is 15:00 and 11:00. I had to wait a while to check in. / some ppl at the bar didn't know how to pour Guiness properly...

Bon hôtel avec personnel très agréable et à l’écoute. Quartier bien desservi par les transports mais pas la possibilité de marcher dans les alentours pour rejoindre le centre de Londres. Propreté bon dans l’ensemble mais nous avons constaté que les chambres étaient moins bien faites au fil des jours (poubelle non vidée, lit fait à la va vite) et le service du petit déjeuner n’était plus aussi correct qu’à notre arrivée (nous avons dû faire le service nous même 1/2 jours car les tables n’étaient pas forcément nettoyées après le passage d’un groupe de personnes ou les couverts manquaient à la table). La citronnade servie à l’arrivée et la mise à disposition des journaux sur le buffet de l’entrée était réel un petit plus, merci !

La piscine n'était malheureusement pas accessible mais le personnel très sympathique, la propreté au rendez-vous et le breakfast délicieux