Maritim Marina Bay Resort SPA & Casino

With the exception of the reception staff, everything was at a good level. Unfortunately, the reception team was very unhelpful — nearly every request had to be repeated once or twice before being addressed. Even though we informed them twice the evening before about our early breakfast, it wasn’t arranged due to a miscommunication on their end. For a hotel of this standard, this kind of reception service is simply unacceptable. All other staff, however, performed well.

Honestly, where do I even begin? Maritim Marina Bay is definitely the best hotel I’ve ever stayed at in my life! From the moment I arrived, I felt welcomed and cared for. There was a small issue with my booking (I had booked through Agoda), but the staff handled it with such professionalism and kindness. Not only did they resolve it quickly, but they even surprised us with a complimentary room upgrade. The room was absolutely stunning – spacious, beautifully designed, with a massive balcony overlooking the sea. Watching the sunset from there was pure magic. A special mention goes to Sonila from Guest Relations, who was truly exceptional. She went above and beyond to ensure everything was perfect throughout our stay – her warmth and attention to detail really made us feel at home. I had booked this trip to celebrate my 25th birthday, and the experience was beyond anything I could have imagined. My friend and the wonderful hotel staff worked together to decorate the room with balloons and surprises, and I was treated to a delicious cake and champagne. Everyone made me feel so special on my big day. Even the team at Lime Restaurant joined in the celebration, wishing me a happy birthday and bringing sparklers to the table – such a thoughtful touch that made the evening unforgettable. The facilities at this hotel are simply world-class. Whether it’s relaxing at the swim-up bar, enjoying the private beach and paddle boarding, or simply lounging on the balcony to admire the breathtaking view or the relaxing spa – Maritim Marina Bay truly has it all. A huge thank you to Jakob at the pool bar – not only a fantastic bartender but also such a fun, friendly presence who made our pool days even better. Another big thank you to Er Jona, who went out of her way to make our stay exceptional. A big thank you to Rosie, my masseuse at the spa who truly helped me relax! To everyone at Maritim Marina Bay – thank you from the bottom of my heart for making this trip so memorable. You all turned a simple holiday into an experience I’ll never forget. I’ll definitely be returning soon… and next time, I’ll be staying even longer!

Food was okay but not excellent, but all in all, nice with breathtaking scenery 🩷

We came during the off season, so it was very quiet and a lot of things were shut down, but the staff were great and the facilities were very nice, we loved the Lime lounge on the rooftop!

Room service not that good they need to work on it , the room service Accused me to consume from minibar while I did not. Please take photo before you leave the room