힐튼의 태피스트리 컬렉션, 엘뱅크 요크

Great location, 10 minute walk into the centre of York. Beautiful Art Nouveau building. We were in the courtyard rooms which are modern and well appointed. Had a lovely meal in the restaurant and staff were all very nice. My only criticism would be that housekeeping was a bit hit and miss, they only came twice in 5 days, once at my request. This was a bit annoying as they offer free drink vouchers for each day you opt out of housekeeping but I hadn't so didn't get the vouchers either!

Room fine although floor not the cleanest and some bathroom fittings a bit loose Good breakfast, quite expensive, but plenty of choice and good quality. Made a good start to the day Staff very friendly and helpful . When very busy think rooms could be noisy with banging doors and walls seem a little thin. But overall for us good and would recommend

We were there for the shopping! Lovely hotel with cosy bar, sun terrace (not in February, alas)and restaurant, bus into York a 5 minute walk. away. Limited parking. We didn't get our courtyard room as they were being refurbished but stayed in the lodge opposite. Huge family room, comfortable and clean, super shower (but no bath). Staff were really lovely helpful and friendly. Would certainly stay again.

It's a really nice hotel, lovely decor and nice size rooms but there were a few things letting it down. There were marks on the curtains in the bedroom, every bit of mirror/glass in the public area needed a really good clean as they were full of smudged and marks. We had breakfast on both mornings of our stay, the first morning wasn't very good, nothing was fresh or hot. The second morning was much better as it was busier so things were being replenished quicker. Although having only one coffee/hot water machine that needs to be used twice to fill a cup resulted in a long wait for a hot drink. The staff seemed very new and couldn't alway immediately help us but hopefully they will improve with time.

Good hotel. Looks very nice and solid choice for a stay.