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The location is superb as some rooms have views of the English Channel. The hotel, in reality, is a tired relic. The room, bed and bathroom are clean. The staff are friendly and responsive. Initially the room I was given had an annoying ongoing loud hum. Staff came to the room, heard it and stated she thought it was from a neighboring restaurant. (It sounded like a compressor and was completely unacceptable. ). She offered to move me which was exactly what I wanted. The room I was given was actually an upgrade as it has a nice waterfront view. Breakfast was included but beyond a cup of tea and a bowl of cold ceral, I was not interested. All in all, good value.

The hotel has a lovely location right opposite the Promenade, with Jubilee Pool 3 minutes walk and Penzance bus station about 12 min walk. The full English breakfast included in the price was awesome and a great start to the day. The room and bathroom were spotlessly clean and tidy. There was a kettle, milk, tea, and coffee bags in the room. The staff were polite and cool. I enjoyed my one-night stay.

I stayed for 4 nights on bed and breakfast basis. Bed was comfortable and en-suite shower room large and newly refurbished. Surprised there was no wardrobe or clothes hanging facility apart from a hook on the door with 2 coat hangers !

having a room on the second floor overlooking the beach and promenade made it a very enjoyable stay. The breakfast was included and was very nice. Ony trouble was the bathroom was outdated. shower was in the bath and no hand rails which I mentioned to reception, not good for 80 year olds. They were not interested in my complaint. I kept getting locked in the bathroom as the door handle didn't work either. Also a good 20 min walk into Penzance to get a bus.

This was a last minute booking for a single room. Large single bed, very comfy. Clean room with basic facilities. Hotel is tired and needs attention in places.