하르모니 원 컨벤션 호텔 & 서비스 아파트먼트

If u need a spot nearby batam center, this is near, and frankly majestic , yea is not expecting to be cheap but comes with all the basic, breakfast and bathtub, good for me

건물은 오래된것 같으며 규모가 큰 호텔입니다. 로비가 넓어 좋아요. 로비 안내직원아 상냥 합니다.

The room I'm staying has poor air-conditioning and the toilet bidet spray has weak water output.

The hotel has a vast space from the entrance drive way to the lift lobby. Unfortunately the reception is non- visible as its made of an open table with 2 chairs place infront for customers to sit. What's nice is they have a cold lemon drink dispenser nearby for self service but you can pass on that if your not a fan of sour drink. The rooms are niceland has adequate space. However they have uninvited guest occupying there... roaches.. this is room 395....so beware. Dnt leave food unattended. The bath tubs tend to choke but can have nice warm shower with good water pressure. The usually toiletaries provided. The TV channels working, mayb abt 5 channels to watch from...They offer a nice spread of bfast so that is a plus... The hotel is a walking distanve to One Batam shopping centre whixh is pretty new and can get really good stuff there and abt less than 5 min drive to the batam ferry terminal whixh ia connected to Mega Mall. Unfortunately our stay was marred by an unfortunate event. We experience a black out on our first night at around close to midnight. Shortly after we hears knocking and commotion at the corridor and heard that there was fire. We open our door and had to asked what was going on before a man told us to evacuate. SO the first thing we did was to grab our valuables and left the room, leavng our luggage in the very dark pitch room as it seem that they do not have emergency lights in a case of fire...so terrible... We didnt know where to go as no hotel staff directed us and we just hang around outide the entrance hotel where the fire engine was parked. No one from the hotel made any annoumcement to explain anything to us and we waited like almost an hour. We were asked ro.move further out into the street. A lady approach us without introducing and asked if we would like to move to another hotel in which we had no other choice but to agree as we were all dying to sleep.and tired. We were moved to a 3 star hotel and is a far outcry from Harmoni One. This incident has caused inconvenience and the hotel staff did not try to reavh us at all and we had to take the initiative to go back to retrive our luggage as our clothes are there and we dnt known if we were to wait for them to send us our luggage it will delay and disrupt our holiday plans. They said that compensation will be made but as to date, nothing or no.one has contact us. Rather disappointing in terms of service recovery and fire evacuation plans.