익스텐디드 스테이 아메리카 스위트 - 필라델피아 - 플리머스 미팅 - 웨스트

Liked the open area around, walking distance to shopping, queen room smaller than average Extended Stay America, but a little newer in style, the manager and the younger receptionist were nice, there was one larger size female always came out with a face as if everyone owed her. The elevator was broken, but refused to make a little compensation to give breakfast bars in the previous night had to climb 4 floors down the next day. Asked for Kleenex as mine was finished, she told me only give new box after staying for 14 days though I was paying daily, then I tried to reason with her it was a used box to begin with, which I didn’t mention cause I didn’t mind, she accused me for complaining, told me they’re waiting on supply, and threatened to have me moved out, but I got one box from house keeping the next day and was told it never went out of supply. The next day after telling her I will bring my ID downstairs before 11 to complete my extension which I had paid online, she again threatened me to bring the ID down stairs before 11 or I move out. Never seen Extend Stay America staff so rude and lie in front of their customer. Strongly suggest have her moved from her position. It’s not fair to have her cause negative experience for customers.

Excellent hotel great accommodations for what they offer including your pets! Fantastic

Welcoming staff: "The staff at this hotel were incredibly welcoming and helpful throughout our stay". Comfortable rooms: "The rooms were immaculate and very comfortable

Breakfast was supposedly available until 8:30 am, but at 8:45 there was nothing available, not even coffee. Room was clean & neat, but bedside table on one side of bed. Very inconvenient.

Very nice place, easy on and off highway. Clean and friendly staff