하우스 알펜슐로스
Haus Alpenschloss- 5.812명 평가
Followed by my reservation, I didn't get any instructions about the check-in, and also in the description and booking confirmation it was not meant with details. So, I arrived to the address around 7pm, and there was no reception, this is a house with some flats. After I realised there is no phone number provided. I wrote in the agoda chat to the host, there was no answer during 25 minutes, so I contacted the agoda customer service, that was an AI chatbot... anyways, I hot from the chatbot an email address. After the @ there was a four stars hotel name in the near and in the meantime a man who live in one of the apartment there also confirmed I have to go to that hotel for pick-up the key. Regarding I had no information, I followed the google maps that suggested climb on a non clean pedestrian way in big snow and lots of ice. When I get the key I got to know, there is another was that the google maps didn't mention, and that was absolutely fine. After finally, I was in the flat I realized there was no soap and any liquid for wash my hands after toilet. So, I walked back again a 10 minutes to the hotel and asked soap, because all the shops in the near were closed that time. In the flat I didn't find any termostat, but the room temperature was quite low and I woke a up a few times middle of the night because of this. I will never return to this host.
- 서비스 및 부대시설
- 금연 숙소
- 금연 객실
- 등산로
- 영어
- 프랑스어
- 위치 정보
- Valais, Zermatt, Lauberweg 72, 체르마트, 스위스, 3920
- 시옹 (SIR) 38.6km
1 베드룸 아파트먼트
1 베드룸 아파트먼트
성인 2명마운틴뷰전기 주전자프라이빗 욕실무료취소 - 26.9.21 23:59 까지조식 불포함퀸 베드 1개235,311원세금 및 봉사료 포함이 가격으로 1개 남음
- 체크인 : 16:00 | 체크아웃 : 11:00
- 정확한 체크인/체크아웃 시간은 숙소에 문의해주세요.
중요 안내
객실별로 간이침대 사용 가능 여부가 다릅니다. 선택한 객실의 투숙 가능 인원 정보를 확인하시기 바랍니다.
숙박 가능한 투숙객의 최소 나이는 18세 입니다.
Please note that Zermatt is a car-free area. Guests can drive to Täsch and take the shuttle train from there. Parking is available in Täsch at surcharge.이 숙소는 어떠한 종류의 파티도 허용하지 않습니다.
- 객실별 취소 정책이 상이하니 객실 상세정보에서 확인해주세요.
- 객실별 판매자 정보가 상이하니 객실 상세정보에서 확인해주세요.
리얼 리뷰 5.8
파트너사 고객
나홀로 여행
Check-in problem
Followed by my reservation, I didn't get any instructions about the check-in, and also in the description and booking confirmation it was not meant with details. So, I arrived to the address around 7pm, and there was no reception, this is a house with some flats. After I realised there is no phone number provided. I wrote in the agoda chat to the host, there was no answer during 25 minutes, so I contacted the agoda customer service, that was an AI chatbot... anyways, I hot from the chatbot an email address. After the @ there was a four stars hotel name in the near and in the meantime a man who live in one of the apartment there also confirmed I have to go to that hotel for pick-up the key. Regarding I had no information, I followed the google maps that suggested climb on a non clean pedestrian way in big snow and lots of ice. When I get the key I got to know, there is another was that the google maps didn't mention, and that was absolutely fine. After finally, I was in the flat I realized there was no soap and any liquid for wash my hands after toilet. So, I walked back again a 10 minutes to the hotel and asked soap, because all the shops in the near were closed that time. In the flat I didn't find any termostat, but the room temperature was quite low and I woke a up a few times middle of the night because of this. I will never return to this host.
파트너사 고객
나홀로 여행
Good value for the price
This is the cheapest that I can find during my stay last April 13-16, 2023. The location is about 5 mins walk to the center and a bit higher (in elevation) so be prepared for some slopes along the way. There is an elevator option though near the summit 22 hotel. What I like about this is that it‘s also near the cable car station going to Glacier Paradise, and the view from the hotel is also nice (since it‘s elevated). You have to pick up the key to the room from Hotel Alallin near the church. The room is also clean and just fine for a solo traveller like me. There is a mini fridge and electric stove, but I didn‘t use ist actually since I always eat outside. Overall, I would say that this is good for a traveller on a budget, don‘t expect to have something like 5 star hotel experience.
파트너사 고객
나홀로 여행
令人费解的入住指南 但还不错的性价比
分享我们的经历,酒店没有任何指示告诉我们如何check in,我们真的拖着3个箱子四处寻找check in的地方,酒店也没有回应,不复述悲惨的经历了,为大家总结check in的方法: 1. 先到Swiss Alpine Hotel Allalin去办理check in 2. 再到22submit 旁边一个通道 走到尽头 刷卡上电梯 酒店在上面 最后再吐槽一句 为啥这么复杂的入住 酒店一句都不提醒啊! 但是入住之后 一眼就可以看到马特洪峰 酒店条件也还可以 性价比很高 但是 poor服务
