알루난 리조트

There are some things that are better than other resorts and some things worse. Main negative experience was a lack of proper reception from staff upon arrival and check-in. After receiving a welcome drink and told to wait, we then handed over identity documents to verify our check-in. A little while later we were walked to our room, had the door opened and then told our luggage would be dropped off shortly. It was dropped off and that was it - no explanation of the facilities, no mention of water taxis, no mention of nearby beaches to visit / walk to, no mention of what was or was not included as part of our booking. Had to return to reception to explicitly ask these questions after already being checked in. Not disastrous but could certainly be better. Breakfast bar was fine overall but I'll note the fresh juice - customisable and made to order, was excellent and something not found in many other places I have stayed. The board games available to play were also a nice touch. Also, if there was a swimming pool we did not see it or made aware of its existence.

The resort is very peaceful, nestled nicely on a cliff blending with it’s natural surroundings. Meals were delicious and of high quality served by skilled chefs! Very impressed! Staffs are incredibly helpful and pleasant. Always wearing a smile and ready to serve. The only negative point was when we were there the kayaks were not available due to damage but new ones were ordered! So did paddle boarding instead. Highly recommended all inclusive resort!

除了有一小段时间出现停水问题，其他方面都物超所值

We had a lovely stay at the Alunan - the staff were extremely helpful and addressed all our concerns. They moved our room - people should be aware that if you are in one of the topmost rooms you will have a very lot of steep steep steps up and down, so put in a request for a lower room if this will be a problem, or book one of the pool villas which are lovely. The only downside is that the food, whilst delicious, is expensive.

ホテルスタッフ、アクティビティのスタッフ、どのスタッフも親切でアットホームな雰囲気でした。オールインクルーシブのシステムは良い。工事中の場所があったことと、部屋の中で蚊に刺されたことは残念でした。