대시 리조트 랑카위

Great

Amazing

Overall Impression Our first impression of the hotel was unfortunately not great. The reception staff seemed completely lost and untrained. They would start attending to you and suddenly walk away to organise papers. We received no basic information about the hotel: breakfast times, location, pool rules—nothing. Check-in Experience We arrived slightly before 15:00, completed the full check-in, and were told to wait until the official time, which is understandable. However, at 15:10 nobody called us, so we returned to reception. They were clueless about what to do and spent almost 20 minutes searching for our room key. A very nice member of the team, who appeared at that moment, immediately showed the receptionist that the key was right in front of her on the counter. She handed it to us without offering any hotel information. The good news is that the staff we saw during check-in never appeared again, and the rest of the team throughout the hotel was truly amazing—super friendly and helpful. They really try to make you feel welcome. Room The room was okay, but the windows were practically useless: even when closed, there was a huge gap that made no difference. For a seven-year-old hotel, this is unacceptable. Rooms were clean, but we found two cockroaches on two separate nights. Pool & Beach Area The pool and proximity to the beach are definitely the highlights of the hotel. However, maintenance is lacking. The sunbed mattresses were always full of sand, at any time of day, and didn’t seem to be cleaned even overnight. Towels left behind by guests were not removed either; we always returned ours, but many didn’t, and the used towels stayed there all day or longer. Breakfast Breakfast was very good and the staff extremely attentive. The coffee made by Daniel was excellent and having a barista is a nice touch. However, waiting times were long—understandably, one barista cannot prepare 25 coffees in two minutes. The hotel might consider offering both barista coffee and a machine as an alternative, or a larger barista station. Conclusion The hotel is worth it if your priority is enjoying the beach and pool. The location and most of the staff are fantastic. However, the rooms and some aspects of maintenance need improvement.

The villa cost us rm4k per night (tax n svc charge from agoda incl). It is clean and spacious but I think the price is too high. I think they r too calculative even tho we paid such a price for the villa. Example we were not allowed to ask for more key cards/water/coffee. They wanted to charge extra. Also If u come with a family of little children , don't choose the villa as it gets very noisy at night especially weekend..it is only a few steps away from the pool. They blasted music til 2am on sat night. The beach is very near, which is a plus but beware of stray dogs. The hotel breakfast is not impressive, nasi lemak condiment (anchovies and peanuts are all stale). The pastries are quite good though. I would recommend anyone who would like to come to choose hotel rooms instead of the villa.

The staff was soo nice to provide birthday decor n cake during my stay. Love it so much. However few thing perhaps need some improvement 1) The towel were too old i guess, as some have stain on it and worn out. 2) Breakfast selection were not many. 3) Airport Transfer a little too expensive RM 150 4) The aircond in my room not that cold and the causing wet tiles. 5) The room a little too small for king size bed. Others- swimming pool, beach was great.