호텔 야스민 카라와치

oke, cuma kamar mandi agak kotor kekuningan, makanan kurang bervariasi

I book this two room book for my parents and a helper. One room requested for twin bed beforehand, for dad who having skin deasease want to do check up at siloam hospital. Mom accompany him. So i asked politely to lady reception to give them twin bed, but it is refused. Then just accepted,no choice given. We stay eventhough uncomfortable. They give parents room level three, which when come in the room, so hot, no aircon turn on. Mom and dad uncomfortable. But it can be solved quickly, i let parents stay at my room on 1126 which i booked and stay one day before they arrived to hotel. While the level 3,the room let the helper stayed. I dont manage to book room for myself for this day because no more room on agoda website, so i go to next door hotel arya duta to stay a night. And all the story has been write down on and already submit. Please just treat every people with kindness and respect. I can not say much. Just the treatment so weird and please dont pick on one people and do mistreatment deliberately. Thank you For money value, yes it is much affordable. Location is also great, closed to everywhere. Facilities also good although i dont use it, like shuttle bus and swimming pool.

Pelayanan staff bagus, ramah2 jugaa. Mesen kamar gak include breakfast 3 hari, tapi sempet nyoba beberapa makanan di sini dan lumayan enak walaupun rada kemahalan. Tolong diperhatikan lagi perawatan kamarnya yaa, ada cat yg menggembung terus kotor penuh noda gitu dindingnya :( sama air ac di toilet juga bocor. Tapi overall recomended tidur di sini ✨

Sudah dua kali nginap disini. Pelayanan semua stafnya sangat luar biasa. Mulai dari security, front office, staf resto dan swimming pool.. semua memberikan upaya extra dalam memberikan yg terbaik. Terima kasih 🙏🙏🙏

Booking 2room queenbed tapi staff hanya kasih satu, begitu ditegur kalau pesan 2room malah dikasih connecting room katanya full, saat masuk banyak semut dibawah tv, ac kurang dingin harus ditunggu minimal 1jam agar terasa dingin, wifi nya kurang bagus sempat mati jadinya complaint. ada welcome drink, piano, dan game dilobby. menu sarapan bervariasi.