마제스틱 팰리스 호텔

מלון ממש טוב, ארוחת בוקר טובה. אין חניה אז לא לבנות על זה. האינטרנט לא משהו. המיקום בערך 20-15 דק הליכה למרכז סורנטו. חוץ מזה באמת מלון טוב ונקי

Restaurant facilities inadequate, limited menu ,no tea making in rooms .

Reading the reviews and the hotel's own site, we were expecting a lot from the hotel. The location, setting, front of the hotel, foyer, pool, bar area and staff did not disappoint. We noticed the restaurant had a Michelin star and although we didn't dine there, we heard people were pleased with the experience though it was costly. We read about the hotel's reputation for Martinis and other cocktails, and I can say these were very good indeed. The hotel website promotes its roof terrace as a place we can indulge in our drinks and admire stunning views of the Bay of Naples and Vesuvius. However, our first disappointment was that this was closed for the winter. We could not even go up to enjoy the views. Our balcony view over the gardens and surrounding countryside would have made us more than happy if we could have also popped up to the roof terrace to see the sea. The room was spacious with a lovely balcony and seats to enjoy the view. The original wardrobes were painted over in white which was okay but it felt it could have been done a little better. We were happy enough though, until ants ran over us in bed. This was rapidly dealt with. Perhaps I should have mentioned them initially when we saw a couple of running over the floor when we first arrived. The bathroom was somewhat old fashioned looking and needed updating. There was a shower over the bath which somehow supplied hot water immediately and required us to balance the hot and cold water which unusually for this type of control was not difficult to do. We usually have showers but on the one day we decided to have a bath instead found the plug did not fit. We reported it the next morning but were disappointed that it was not then fixed until the next day, our last day at the hotel. We had had to mention it 3 times before this was done. Breakfast was held in the main dining room which looks magnificent with attentive staff. The breakfast was your standard buffet with the usual variety of continental treats

Everything was exceptional except the location which was very long distance from the centre of the city and I have given three stars for cleanlines since the cleaner cleaned our room maybe without changing the water of the one that cleaned the toilets and the smell in our room was like a piss smell 😑

Beautiful hotel. loved the garden, pool, different restaurants etc. It was a bit out of the way for liveliness and transportation but would reccommend