래디슨 레드 호텔 런던 히드로

The location was convenient, just a short distance from Heathrow Airport, making it easy to access. The cleanliness of the property was satisfactory, and we found the rooms to be tidy and well-maintained. However, we were disappointed with the level of service provided by the staff (reception staff) unresponsive to our needs (double standards for Asian people) . The facilities offered were average, with no standout features. On the positive side, the transport options were convenient, and parking was readily available. The Wi-Fi connection was reliable and fast, which was a plus. On the downside, the pool was not up to our expectations, lacking proper maintenance. The bathroom facilities left something to be desired as well. Overall, while this hotel had its merits, there were areas that could use improvement.

ホテルは綺麗だが、予約した宿泊人数分のアメニティ、タオル類も足らず、ロビーのスタッフに依頼し、３０分後に届けるとのことだったが 結局、次の日になっても持って来なかった。空調は２４度以上はあがらないが布団は一枚。バスローブもないので冬は暖かいパジャマを持っていかないと部屋は寒い。 ホテルの場所も 空港からの近いと思っていたがバスがないと行けない。そのバスが一時間に1本くらいの割合でしか来ないので極寒の中、バス停で待っていたが結局、時間通りには(来ず外国はどこもそうだが)タクシーに変えた。 バスの停留所には何時にバスが来るか書いていない。 タクシーで2500円。ターミナル５からバス停までも遠いので、早朝出発、または深夜に到着以外は空港付近のホテルに泊まることはおすすめしない。

Overpriced and basic. A 4 star rating is way to generous. The food was overpriced and awful, but in fairness the location was great and the rooms were clean. Fortunately we stayed for 1 night to fly home to japan.

Rooms good size, well decorated and comfortable..bonus foints for wooden floors not filthy carpet. Common parts overheated and being crowded did not smell good. Failed to give us the 3.15am wake up call. Biggest issue is left luggage handling. They mistake putting the identity number on each bag for writing down how many bags you have. Told this to the staff who said all good if the numbers on the bag matched the ticket we had and then delivered too many bags to our room. Would not have been happy if I was the owner of the other bags ; and would not have happened if they had noted how many bags we had left.

A great size modern, clean, well appointed room in a good location with easy access to the hop on hop off Heathrow T1 and T2 shuttle that runs about every 30 minutes during the day. The optional breakfast was super and offered nearly everything you could possibly want before you head out for the day. Kulsoom at the front desk was so helpful and the staff in the buffet were also very friendly and helpful - especially Fatima, Okasana and Joeshella. We really appreciated their kindness and good customer service.