래디슨 블루 리조트 & 탈라소, 함마메트

Good hotel but slow service

ホテルはオンザビーチのロケーションですが透明度がたかくて綺麗なビーチで満足できました。プールも雰囲気よくビーチバーでビールを飲みながらチルアウトできました。朝食も種類が多く満足できました。ハマメットのメディナまでタクシーで10ディナールくらいですが、徒歩圏内にもいくつかレストランや軽食を取れるカフェもあり便利でした。

I would not recommend spending your money or time at this hotel, as it does not meet basic guest needs. we asked for bathrobes, and although we were assured they would be delivered, after waiting for an hour we were informed that the laundry was closed. Later, we requested toothpaste, which is a standard amenity in most hotels, but were told it was not provided. This level of service was disappointing and far below expectations. This Radison blu is just a name without service.

The breakfast is a complete disaster, more like a 3-star hotel. Everything tastes artificial – the cheese, the juice, nothing fresh. The staff is even worse. We asked for a simple foot towel for three days and the answer was always "No, because your room originally doesn’t include it." So if your room is missing something, they just leave you with the same problem every day, without fixing anything. On top of that, the first day we had to change rooms three times. We booked a queen-size bed for a couple, but they gave us a room with two separate beds. After my complaint, they switched us again to another room with two separate beds. Only the next day, after I escalated the issue through Agoda, did they finally give us the correct room. This is absolutely not the level of service expected from a Radisson Blu. Definitely not recommended.

Un service médiocre, une bouffe trés basique, un personnel hautain surtout ceux de la réception, un hotel pas trés propre :en deux mots un hotel trop cher pour rien, j'ai regretté mon séjour franchement.