이스트웨스트 호텔 바이 말론

I had very pleasant stay at this hotel. I stayed at the junior suite which was spacious and comfortable. The staff is very kind. Breakfast is good too. The only drawback I can point is the hotel location in quite a sleezy location. The streets around the hotel are unpleasant starting at evening time with drug dealers in some corners staring at everyone passing by, and street prostitution (and even some red-light windows). I could not believe I’m in Switzerland. It is an immigrants neighborhood and I wouldn’t recommend women to walk around alone.

This hotel was very nice, good value for a very nice room. Lots to do in that street (restaurants, supermarkets) and a 10 min walk from train station and from the lake.

The bathroom door hard to close and very difficult to open once closed. The wifi connection switched off at the nighttime which disrupt my work and not able to proceed with flight checkout. Very clean, breakfast normal but the staff of the hotel are very helpful.

The hotel is within 7-10 minutes walk from the main train station, where there are many trams and buses available too to get to popular places such as Palace of Nations and CERN. It is also within walking distance to the old town area. Reception staff is helpful and led us to our room with much patience. Room is spacious and clean. However, breakfast options are limited and food quality is not the best. The staff also didn’t mention about availability of hot dishes upon requests. I would opt not for the breakfast if I eventually stay in the hotel again.

I was greeted by Hamdi at the front desk, he was extremely helpful, pleasant and with a great energy. I stayed there before many years ago. Beautifully designed rooms, very spacious, good bed and shower. Has all the amenities needed for a luxury hotel. Couple of recommendations though, they need non slip stickers in the shower and a small light when a person wakes up at night to go to the bathroom. Finally and unfortunately the lady front desk reception was supposed to give me a wake up call , which I did not receive, she claimed she called. Her energy and body language was not appropriate, maybe she had a bad morning but it was the last encounter with the hotel staff. Finally I had heavy luggage and there is no one to really help with the baggage. Hamdi did help upon my arrival but there is no designated person to help with the suitcases.