퀄리티 인 앤드 스위트 러프킨

May not be the cleanest but it's cheap and still has smoking rooms

I have stayed here several times. The location is great and I have been impressed with the quality and cleanliness of the rooms, especially given the reasonable prices. However, a recent visit placed me in a room unlike any of the other rooms I’ve been assigned before. There was no bedspread, holes in the carpet, torn lampshade, holes in curtain, the lamps and furniture were covered in rust, there appeared to be large patches of mold in the refrigerator door, and a number of cockroaches. NONE of these things were ever present in the other rooms at the hotel. I went to the desk and the quickly offered me another room that met the standards I expected from the hotel. The bad room was a smoking room - I agreed to take it over the bob-smoking room I reserved because I wanted a room on the first floor and all non-smoking rooms were occupied on the first floor. I don’t know if that was a factor in the furnishings or defects in the room. It honestly felt that this might have been a room not intended to be rented, possibly under maintenance. I’m not sure, but I will say it was shocking. More importantly, if you find that you are assigned a room with problems, contract the desk and have them move you. This is not the normal experience here. I have been very satisfied and happy every other visit and my guests ask seem surprised at how nice the rooms are.

Very impressed by quality of room renovations and cleanliness. Definitely my first choice in the Lufkin area.

Great

Couldn’t have been happier with my stay. Staff was super friendly and helpful, rooms look recently renovated and very nice, very clean. In as small cluster of hotels in a nice part of south Lufkin.