쉐라톤 취리히 호텔

We stayed in the hotel for 4 nights and there are some pros and cons about the hotel itself. Pros: - Very helpful staff as we were greeted by a staff upon arrival and helped with our luggage - The tram stop is in front of the hotel (Tram number 4) which makes it very convenient for us to travel around Zurich city as the tram does go to the Zurich train station (Zurich Hb) and the central area. - If you are particular about the pressure of the shower head, the hotel has a pretty good shower with high pressure. Cons: - We booked a slightly larger room to accommodate 3 people and we thought there was going to be a sofa that one can sleep on (we had to pay more to accommodate more people). However, the room only came with one king size bed and a small corner space near a window. (which thankfully one of my family member is small enough to fit that small space). - The turn down service is pretty disappointing. We can tell that the room was not thoroughly clean (we notice some food crumbs left on the floor that was not vacuum). In addition, some of the items such as water, toilet rolls, soaps etc. were not replaced when it is finished. We had to call the guest service to request for top up. (The staff that passed the items to us did apologise to us as they said the chamber maids were very busy and they were rushing through the cleaning). - The in-room dining is pretty disappointing. My suggestion is just eat outside. - Note that they didn't provide toothbrush, toothpaste, comb etc (those common toilet kits), so please remember to bring them!