Elaa Resort

My stay at this resort was extremely disappointing, reflecting a lack of care and poor involvement from the management. The staff's behavior was dismissive, the room was hot and poorly maintained, and the food service was slow and overpriced with very limited options. Additionally, the swimming pool was dirty. However, I must praise the front office staff, specifically the girl and boy, who tried their best to make our stay pleasant despite the challenging circumstances."

I don't want to give Evan 1 star also due to this bad experience was given by this property. 1.After ordering tea, after 1 hrs they are telling rooms serives is not available due to some of their new year celebration, but after some time they provided rooms serives to our next to door. 2. We are called and personally informed receptions more then 8times regarding non working of tv, but in full stay they did not attend the issues, we are been sitting waste in room. 3. Food was really bad. 4. I was waited more then 2 hrs after ordering food and after following up many times, then only i got food and also it not worthy food. 5. Indoor games was not properly maintained. 6. Because of their poor response and intending issues and services, our new year celebration was spoiled like anything. 7. They did not even given soap and tooth paste for refreshments Finally this very bad experience in our life.