더블트리 바이 힐튼 카나칼레

總感覺上不似五星酒店，燈光 昏暗， 酒店職員 冷漠

Nice location - not too far from town - and was good overall. Staff were strangely absent during breakfast and before arrival promised to message me about a local tour but even after 4 follow up emails didn’t hear back from them.

You always know what you will get when choosing DoubleTree. Only the lack of any amenities was surprising!

Arriving at Canakkale at Double Tree Hilton was different; used to very sincerely helpful staff and assistance that they are with you. The Double Tree here is barren wasteland of people willing to assit with issues of reservations,. We were met a curt weird frankly Front Office Manager whom uses the Lobby as his office on his mobile phone in plain clothes. Very un - Hilton in my experience from the start. Maybe it’s a cultural thing but we had an over welcoming impression that it was so much easier to say no to all and be a part of the problem than the solution which turned out to be a very easy fix. No is at the forefront of all assistance rendered. Not a cheap hotel by any standard, they make no compensation there for the experience they endow. His staff have picked up his inhospitable traits on the Front Desk by parroting his appalling management skills or lack thereof. Nice restaurant, food was good and the rooms are like every other Hilton in the world. In my experience it’s the staff that make a stay memorable, which ever way that goes. Not great in our case. It’s seems it was impossible to find a phone number to sort out our issue; so here it is for the next poor soul in our situation. Which we found it in minutes. The hotel will tell you they cannot change dates for you or assist if you’ve made a mistake, one call will tell you the contrary to avoid paying twice or losing your incorrectly reserved date and money altogether which the hotel tried on. Free on Whattsapp : Agoda + 44 203027 7900

It seems it s a rather recent built hotel with a view of beautiful Çanakkale Dardanelles Strait. Also the staff's warm welcome, willingness to help and friendliness make it worthwhile choice for anyone looking to enjoy the area.