자즈 네오 리프 마르사 - 올 인클루시브

Very bad

The hotel is amazing, the people working there are very nice and kind and caring and helpful. They really make you feel wonderful and take good care of you. The hotel has a big beach, swimming pools, entertainment, cleaning, reefs. The food is delicious.

Everyone was so helpful and kind, especially Abd Alh (spelling?), the concierge of our first stay August 17th through the 19th, and also the concierge for our second stay on August 26. We also appreciated the help of Hamy, who helped us with our luggage, especially since we needed to store it while we went on a dive trip for a week. We also enjoyed the meals. The waiters were always attentive to our requests for drinks, and the cooks for the omelets and waffles were especially nice and their English and German were great! Everything was great, from the rooms to the beach, with a place to snorkel/swim in calmer water as well as a place to snorkel in deeper waters with a lifeguard on duty!

I will start with the “not too positive”, since there are so few to mention 😌 1-it would have been great if beach parasols had hooks for our things. 2-the constant waves and relatively strong winds made the snorkeling experience off the jetty from Solymar less enjoyable than it would have been otherwise, but of course it’s not the hotel’s fault. We had a red flag twice during our 7-night stay, which isn’t too bad for this area. 3-pleaaaase provide CHALK for the pool tables. We asked many times every evening and never got the chalk, even though a couple of reception staff told us there was chalk, but we are perplexed about this issue and no one ever got any chalk... that was disappointing because the bad sticks spoiled the quality of the billiards game. Now for the positives, and there are MANY! ☺️ 1-it was our fifth vacation in Egypt, and we can safely say that Solymar Reef is one of the best resorts we’ve stayed in, even though it was the only 4* hotel we’ve tried in Egypt! It exceeded our expectations in many ways! I will start off with the STAFF, because people are truly what makes a place memorable and worth coming back to 😊 All the staff, especially at the main restaurant, are truly top notch. Always smiling, friendly, polite, and the most hardworking we’ve ever met. Samy, Arafa, and Amr from the restaurant are outstanding, and Khaled from housekeeping made our room feel very homey every day 😊 2-the FOOD: wow! It was truly fabulous! Unfortunately Egypt isn’t renowned for its cuisine, and our friends and family usually cringe when they think about eating at a buffet in an Egypt resort. However, Solymar Reef is definitely an exception as the fantastic chefs surprised us every day with succulent dishes with just enough variety to meet any taste buds! In addition, the chefs go out of their way to ensure that any additional request is catered to, so we would like to congratulate them on their outstanding performance and very professional attitude and service 🙏

We really enjoyed our stay, very motivated staff, spacious family room, tasty food and beautiful reef. Highly recommend.