퀄리티 인 스프링보로 웨스트

It is a very good hotel and it is very good located but there were not shampoo and conditioner during my stay for 5 days. I asked for them 3 times during my stay.

Good staff great breakfast l

From the water fountain that shot water 2 feet in the air (“it’s broken”) to the hole in the closet door to the shower curtain that couldn’t stay closed and the mildewed and damaged wall beside the bathtub to the dirty faucet and then the pitiful breakfast ( no coffee, no oj, or any juice, the waffle maker that didn’t actually cook the waffles, the nasty mini muffins, and the dirty counter), there is nothing I would recommend about this hotel. It wasn’t even that inexpensive. Still waiting for a response from Quality Inn corporate.

The amenities if the hotel are scaled back. The indoor pool is closed and the breakfast seemed as if the food was stale except for the waffles . It would be nice if associates would smile

Ok I hate leaving negative reviews, but I have to speak up on this one. I should've left at check-in as the police came into the lobby to remove a "guest" from their room for non-payment, who proceeded to hang out in the parking lot for hours afterwards. But I stayed, I was very tired and wanted to eat dinner and sleep. No microwave in my room, when we asked I was told they had to remove all microwaves from the rooms I would have to use the one in the breakfast area, ok slightly annoyed. Then well here come the roaches in first room , thought it was a fluke but after the 2nd one I took the dead roach (I killed it) up to the lobby and politely asked what my options were. I was told that my booking was non-refundable and he gave me a new room. I proceeded to my new room which was also very clean and had a microwave. The out came the roaches, 2 on the bed and 1on the night stand. So I killed 2 the took pictures of they 3rd before killing it to take back to the lobby. At this point I was done and had to get out of there. Agoda was great when I contacted them and they were able to get me a refund. The front desk stated that they will be charging me a $25 early check out fee. I asked if he was serious and he said the manager (Sally Patel who wasn't present) said "She has to pay it regardless of why she's leaving before her scheduled check-out" I told him I wasn't paying as it wasn'ty fault they have a roach infestation. I surprisingly remained calm as it wasn't the clerks fault, he was doing what he was instructed to do and I explained that to him HOWEVER if Manager Sally Patel would have been present, I don't think I could've held my composure.y suggestion is STAY FAR AWAY FROM THIS "CHOICE HOTEL" LOCATION unless you can sleep with roaches.