로얄 오마르스

Cleanliness was a issue, all cockroaches in bathroom, no proper hot water

A very good hotel, walking distance from train station and bus station as well. Connectivity is great. Clean and big rooms. Staff is good. Loved it.

Excellent Stay & Food, But Service Vibes Need Improvement The Positives: First, the basics of this hotel are solid. The location is absolutely great—very central and convenient for getting around Kannur. The rooms were spotless; very neat and clean, which is always the most important thing for me. The food was another highlight—excellent quality and taste. If you are just looking for a comfortable room and a good meal, this place hits the mark. The Service Gap: However, the general atmosphere regarding service was a bit of a letdown. Most of the staff looked visibly overworked and tired; there wasn't a smile to be found, even when I tried to engage or talk to them. It made the vibe feel a bit heavy. Specifically, there was a gentleman sitting at the desk in the morning who was quite grumpy. His attitude felt like he was doing us a huge favor just by doing his job, which isn't what you expect in hospitality. The Stars of the Show: That said, I have to give a huge shout-out to a few individuals who saved the experience. The security team—both the morning and evening guards—were super great, very welcoming and helpful. Also, a special mention to Mr. Khan (a short gentleman who speaks Hindi). He was the exception to the rule and is a true example of what hospitality should be—warm, helpful, and genuine. Management should definitely take note of him! Verdict: Royal Omars is a great property with excellent food and cleanliness, but the front-line management needs to work on staff morale and basic courtesy. Thank you to Mr. Khan and the security team for making us feel welcome!

Water seepage can be noted in room. When pointed out, they refer to Ac usage at adjacent room

Location is the highlight. Very near to Kannur railway station and mid of the town. It's a bit old property and needs to improve the overall maintenance. Will recommend if you are looking for a short stay.