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The room was in first floor and we cant use lift. So if you’re having some luggage I guess you need to pick that. There was no room service to take the luggage. Since the room was non ac. It was too hot to stay in that room during mornings.

The stay was decent for one night, wouldn't recommend more than that. Food was tasty. Linen needs to be looked into.

Rooms are good, clean good food but too much of noise in the evenings from restaurant &bar. The sound is so loud that vibration felt in the room. Bed side table was vibrating due to resonance. The disturbance remain till 2300 and even more. The reception was helpless in solving the issue and indirectly suggested to be patient.No entertaining channels on set top box. Certainly will not recommend until and unless in emergency.

Little things will pile up for people sometimes. If you're okay ignore them and just deal with it as it comes staying here will be a good experience. I could see wear and tear on curtains and blankets for example. The towels too showed signs of wear and tear from too much washing. They were a bit rough but not an issue for me. The breakfast buffet is a decent spread although it could be made a bit more better by including things like croissants and cakes. Also having the buffet in the downstairs restaurant which is originally the bar givens an overall dark tone. It'd be a good idea to liven up the place a bit more with lights in the morning hours and a little less music. The staff were all courteous and responsive. Like I said, you might find small issues but you can just call the staff and get it taken care of. The location is fine although I was a bit concerned about the parking space. But then I guess it is what it is considering how difficult it is to have a such ample space at the busy areas of cochin. Update Tried a different room this time. Had a very pleasant stay and a sound night's sleep. Room service and restaurant food were just as good.

Overall, a great stay! The location was perfect, and the room was clean and comfortable. The staffs were friendly and helpful. Still, I’d recommend it and would stay here again.