호텔 스판 인터내셔널

We had a comfortable stay for a day at this hotel with our children and parents. The location was convenient, close to various attractions and amenities. The rooms were clean and well maintained. Staff was generally friendly. Breakfast could be further improved and restaurant staff can do with some better training, our orders were messed up. Overall, a value for money option.

Good stay for a family, with clean environment.

Great location, 5 minute walk to the KSRTC bus station and 10-15 minute walk to the ferry to get to Kochi Fort. Room was very clean and had a fridge which I could use to store my medication. Only BIG criticism is that the cleaning staff do not obey the "do not disturb" signs. Firstly the physical sign was put outside (not knowing we had an electronic sign too) but the staff came in the room to put the sign back in. I was in bed whilst my husband had nipped to the shop to get some supplies as we didn't arrive until late the night before. The same day, we didn't leave the sign out during the afternoon because there was some painting work being completed outside the room and by then we had noticed the electronic sign that you could set to "do not disturb". When we came back to the room it was obvious the cleaner had been in because the bed had been made and some of our things had moved on the bed (we was mid re-packing our bags due to an early flight the next day too) and also the toilet paper had vanished from our bathroom. I would recommend this hotel if you don't mind the room being cleaned but if you are in the room when you do not want to be disturbed - put the chain lock on too!

We booked online and when we reached the hotel after such a long drive of 5 hrs they said the room we booked is not available. Wasted another 2 hrs of our time. Was not able to cancel on agoda.

Conveniently located near Century Square Mall, the Metro station is not far way, and some popular eateries/restaurants are within walking distance. The staff are generally pleasant. The breakfast is simple but adequate. The let down, I think, is in the facilities. The air-conditioning in the room is weak, the mini-fridge in the room doesn't get very cold, the TV in my room didn't have any channels to watch (it seems the cable TV subscription has not been paid), and the lobby and hallways sometimes have an unpleasant smell. Fortunately the wifi was fine.