호텔 로마 DX

they should refund my money , because they dint check me in yet I was at the hotel on time I need my refund back

This is a good family hotel, centrally located. Low budget property at cental place.Hotel needs to be maintenance to look worth seeing.

First of all when I booked the room it was showing double deluxe that means ac would be avail able at the hotel but when we arrived around 10 pm at the night hotel staff said room is non ac and they’ve charged me extraa for the ac room. I called customer support the agent was dump directly said it can be managed by hotel staff only when i asked for supervisor he hung the on me. Overall scary experience would recommend not to book these kind of hotels and agods customer service is pathetic they might be running the customer support with all trainee they even don't know how to talk to customer in professional language. I had to stayed at hotel bcz of late night with my fiancee

Please don't waste your money on this hotel booking. Rooms were built on 14th century and no maintenance done after that. U'll feel like you're living in a bathroom. Haven't experienced such services from agoda before. I tried several times to connect with agoda team but failed to do so. My sincere request to agoda team please don't include such 3rd class property in your app

Staying at this hotel is not worth it according to me as a solo traveler, as the room was Non AC with amount I booked along with no cleanliness at all and the washroom/bathroom was so bad i avoided not to use but have to use in compulsion and rooms lock was also not working properly, with the same amount I have stayed in different cities and experience was phenomenal with all the facilities but this was not upto the mark according to me