“There was an event at the Stormont Vail center on New Years Eve pretty disappointed that the restaurant was not open that evening and that the bar was not open later than 9:00 when the event at the center was over. It was New Years Eve that is why people booked there so they wouldnt have to drive. ”

“I was impressed with the property's cleanliness, staff and facilities. The room was comfortable and we got a good night's sleep. Parking was convenient. Overall, a fantastic stay with great value for what it cost me!”

“Made reservation a month and a half in advance for a king suite. Told pool renovations would be completed in August, and my reservation date in September would have access to the pool. Called the day of just to find out pool is still being renovated. Arrived at hotel, discovered the king suite was given away and I was put into a regular double queen. I was told there was nothing they could do about it, but I could leave my phone number for the manager to call me the next day. I went up to my room to discover that the entire third floor was being renovated. It had a chemical smell and it was filthy. I went into my room to discover that it hadn't been cleaned and there was hair and filth all over the bathroom.. No toilet paper, no towels. I went back to the desk and the guy was able to 'figure things out' and gave me a king suite ( like I originally paid for). Once I was inside the king suite, it was also dirty... But it was restocked and the bed was made with fresh linens. Housekeeping needs to be retained on how to clean a hotel room. The air conditioner was on high and there were no knobs to adjust the temperature or the fan. Without pliers, I couldn't turn it. I dealt with that, and had my granddaughter keep her jacket on to stay warm. I paid a lot of money for such a letdown, and never received a phone call from the manager. I expected more from the Holiday Inn Express. ”

“We chose Candlewood vs other nearby hotel as they have a kitchenette in the room, electric stove, dishwasher, huge fridge and a microwave. We picked the description that’s says 42sqm unit but was given a smaller unit but it’s ok since we wanted a ground floor unit for easy accessible. The 1st room they gave us has this awful smell when we entered. They gave us the next room at 115. It still has this smell but not as bad as the 1st room. We gave it a good spray of air freshener and bought a scented candle to eliminate the smell. Do get a room slipper if you stay here, not sure if they disinfect or clean the carpet at all but it’s really dirty. You can tell when you take a bath and your feet is filthy. They have a free laundry service next to the gym. Luckily it’s working. They do have a self service free coffee and tea plus a wide variety of snacks at their fridge and counter for a quick snack. It’s a pet friendly hotel, occasionally you hear dog barking. Overall our 10days stay was pretty decent and staff are friendly”

“IT WAS DEFINITELY WORTH THE MONEY”

“Nice rooms.for the money. Clean. Good location, nice staff”

“The staff was extremly rude on 2 differet shifts. They must both really hate working their because they sure drove customers away with out thinking twice.. will never spend my money here again.. sorry for the inconvenience of staying the night there. Didnt mean to trouble you”

“Nothing fancy but a good value near restaurants and Walmart right off the interstate. The front of the building is being redone and it looks sketchy but staff were very nice and the room was clean. Typical hotel breakfast included. Excellent choice for a bargain shopper looking for a good nights sleep after driving all day. I would return. ”