“A few individually small matters let this hotel down. 1) The previous guest had not left the in room safe open - this was never resolved after one phone call and mentioning it in person to reception twice. 2) Housekeeping thought it acceptable to leave a large polythene bag filled with cleared room waste by the elevator on my floor overnight. 3) The TV remote in my room didn't work - this was resolved with a replacement after two trips to reception. The room itself was clean and comfortable. Breakfast was very good. Not up to the standard I expect from Holiday Inn on this visit.”

“K”

“The welcome was lovely from staff, good parking and a decent selection on breakfast, plus a hotel room which was clean and absolutely all we needed for a quick overnight. Easy to get to tourist destinations by car, and easy on/off from the freeway for a road trip. The staff were super welcoming and kind, from the front desk to the staff on the floors. Great value for money! ”

“시내와 가까우며 예산이 저렴하고 무료로 업그레이드됩니다. 감사합니다 ”

“Beautiful hotel, nice bar, cool rooms. Would definitely come back.”

“Excellent location”

“This is a 5 star hotel that charges for everything. Now the staff was professional(mostly) and the facilities good. Breakfast 70 dollars extra. There is a bar in the room. snacks. 5- 1 5 dollars per package. the fridge full of goodies very expensive. Room services which is relatively reasonable... I was on hold for 30 minutes. I hang up and redial. They just closed . I explained that I was on hold for 30 minutes. I get attitude from the kitchen. "no you weren't I was watching the phone. " I did not get mad. I said ok and took my family out to a very nice cafe on Beale street. I do not like the fact I was called a liar. Charged 36 dollars to park. Yep, this was an experience for my son. We do not usually stay at a 5 star hotel. His comment was "no wonder rich people stay here, you have to be loaded to drop so much money on this place. " So yeah, next time we will go to a 3 star or 4 star hotel. Won't feel like our pockets are being "picked" from the time we arrive to the time we leave. The Low Brow folk. ”

“Room view of roof top air conditioning units and the room window do not look as it is advertised. ”

“First the positives: the staff was absolutely great, friendly and helpful, no complaints there. The location is pretty darn awesome, turn the corner and your at blues bar on Beale St. The bed was soft and comfortable. The facilities need some love and care. We had a pretty large cracked sink, the toilet flusher needed upkeep. There was no housekeeping or fresh towels. ”