“도심에 있어서 접근성이 좋습니다 직원들은 상당히 불친절합니다 영어가 서툴어 단한번에 알아듣지 못해서 다시금 여쭤보면 매우 귀찮아하며 제대로 안알려주고 그냥 가라고합니다”

“This hotel is very well located w.r.t. to the Austin convention center and Austin Downtown. It has a good gym and the river path nearby. So, a good option for the health conscious. HVZ is an option for conference participants who do not want to fork out the utterly outrageous prices of the Fairmont or other conference hotels. The room was nicely refurbished and the staff friendly. The rate is okay compared to the surrounding hotels but still a lot of money, especially when adding in all the local and extra fees. I am going to avoid Austin in future, but if you have to go there, this is an okay option for a business traveler.”

“We had the unfortunate and uncomfortable interaction with an arrogant , pompous , narcissistic , haughty receptionist named Amykah on our business trip to Austin . Interacting with her got more and more akward every time and her tone was also dismissive , felt as if we were being looked down at , maybe because we booked for just one night or maybe because we are Mexican and judged our English skills which made the interaction feel condescending. Instead of being welcoming, she came across as if she was doing me a favor, projecting a superiority complex that left me feeling disrespected and unwelcome. Never staying in this hotel again , or at least not until we believe miss Amyhak is no longer an employee of this very nice hotel . Everyone else was nice and descent Also we strongly believe valet damaged the screen on our car , will be looking/needing for a complaint/claim link ”