“Great hotel and facilities. Beautiful pool and bar. Breakfast is pricey and there are no microwaves in the room only a complicated coffee maker.”

“Great roof top bar”

“I arrived to check in and reception closed, (Place was black), even though I pre booked. That is not professional. No staff 24 hours despite people arriving at anytime. I got given a room I never booked and stayed there all night. Next day I asked to be given the room I had booked. I was fobbed off by Jack saying that he did not think I paid enough for the villa I had booked as I got too good a deal? But I paid for it, that is all that matters. Kept asking all day to move, and it was always another excuse. 'The room was occupied' (should have been by me), 'the person has not checked out', and then 'the cleaner has to go in'. All these lies. Then he said I could check in soon. The soon never happened. By now, I had gotten quite annoyed and felt cheated. Contacted Agoda, who must have contacted Jack. He said I could move at 9pm. Now, I had a three night booking. One night spent in small room. Most of second day and night finished, as I was about to go to sleep. I did not want to move at 9pm I only had one night left. I know if I did not contact Agoda he would have avoided me so could just keep me in cheap room and rebook the villa again, therefore doubling his money. Very, extremely greedy and money hungry person. Property in utter disrepair, and room so hot. Fan and Aircon made no difference, as both were so old. Advertised as newly renovated. What the heck did the place look like previously. Everything, I mean everything, was old or old and broken. Extremely worn furniture, and damaged walls. Mould, blocked drain, and old tap. No water power. He drives around in a pristine massive 4x4. Immaculate condition, but does not maintain the rental property. Also 4 doors to enter the room I stayed in. Four. Like a prison. Does not have any travel information to give as clearly states he does not, and never has taken local transport. He is too good for local transport and turns his nose up at it. He says 'only my staff take local transport, we all have a vehicle each'”