“Nice design the Hotel and also inside. Amazing meat restaurant in the second floor with a DRY MEAT AREA. The Spa is not a 5 Stars Hotel but good enough.”

“Great Location next to Nurzhol Boulevard which is a great walk and houses the Baitrek monument. Centrally located for all attractions and restaurants! Room for improvement on cleanliness front… breakfast is good but with limited options… especially for vegetarians, less fruits and bakery items available… ”

“Thank you for the nice service, but I wish the front reception could be more considerate in the future when it comes to the communication manner (e.g. smiles are preferable) and how to hand in the invoice (e.g. put in an envelope). ”

“Beautiful room. Super comfortable beds. Great view. Attentive and helpful staff. Truly a Ritz-Carlton hotel.”

“Accomodating Receptionist and able to speak english.”

“Not good location, when we asked for receipt after left hotel, sent a few emails, not any response”

“One thing is certain, you'll get good value for your money here. Nothing fancy but it's clean, has hospitable staff albeit the language barrier, and they have good food. It's important to note that they're located in the old part of Astana so if you're looking for a hotel that is walking distance from the touristy part, this is not the hotel for you.”