“But I, being on the larger side, had issues getting in and out of the shower in my double room. I booked with the excitement of having a spa and getting a massage. When I checked in, I was told that the spa was under renovation and that the massage therapist was away. I also found that the school next door was noisy during the day. There was no elevator and I had the most stupid amount of luggage. I know, it's not their fault. But I feel like my relaxing midweek break could've been spent elsewhere. ”