Metro Lodge

They denied my booking and i was tired and less energy to go away, hotel manager took extra money from me cash. They told me the booking is not correct and they don't have any agreement with agoda. Why agoda send booking confirmation to me its not hotel managements fault. If a serious criminal offence. Agoda should investigation and take action. I was totally victimised and helpless. Even in the booking which contact number mentioned it not available to talk or guide the guests. Why agoda sent suggestions to me i am still sad. I would recommend to never book this hotel to anyone. In my life i never faced this type of bad situations. I even checked out at 5 am. I was just scared and feeling insecure. They kept ac off . Agoda booking there mentioned ac room. It was a horror night.