Super central in Brussels

A very Rude Host not organised. No lift i had to carry 24kg luggage up in the spiral stairs. Host spoke in vulgar language and screamed when i questioned on my rights. I waited more than an hour upon arrival for the code. I was stranded wirh worries. As i got into the flat the heaters was on .. and when i called the host he said " what the fuckinh problwm "Do not book its a scam