1 Hotel Central Park

I stayed in 1 Hotel Central Park in August 2024 and it had its pros and cons. The location couldn’t get any better, the hotel concept being environmentally friendly and sustainable is a big plus but then I was let down by few hiccups: I booked a city view room but when arrived they told me your booking shows no view room and we can offer you and upgrade for $90 per night which really upset me. I had to open the app and show them my booking which said my room is a city view room which took them time to realize and then still they told me we will give it to you “complementary” as if they are making me a favor!! Also, the worst part was the AC in the room. The AC controller was not functioning and I had to call reception every time I needed to switch off or on the AC !! Not expected from a 5 star hotel.