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+ the hotel is in a perfect location: close to metro stations (Shepherd's Bush and Shepherd’s Bush Market - with easy access to London center), close to many bus stops, Shepherd's Bush bus and train station. + the hotel is placed in front of huge 242,000 m2 Westfield shopping center - with many shops and places to eat (cafes, restaurants and a food court-style area with over ten counter eateries and plenty of communal seating). + the room was clean, had a kettle, cups, tea, coffee, bathroom was tiny, but renovated, beds were comfortable, bedding ant towels were clean. + the room was cleaned the same day on the request. + young man at the reception helped with information about the transportation. - the Twin room is tiny - only 15 m2! In Agoda’s app it is not stated on purpose - even after complains they are not writing the size (booking.com and Expedia.com writes the size very clearly). - you are not getting the Twin room, which is promoted in nice Agoda app pictures! The room was small and dark - had one small window to the inner yard. To the complains receptionist answer was - it is the last room, can not help (but that was a lie - even on the app one free room was showing). To the advanced letters regarding the booked room hotel did not reply and ignored it. - walls and ceilings are very thin - you can hear every walk ant talk, but it is probably common in all old this kind of buildings. In general, if location and transportation is priority - this hotel fits, otherwise - there are better options for the money value.