갈라타스 호텔 이스탄불

This hotel is located at the heart of the bustling Karakoy neighborhood and right next to Galataport - fantastic for walking around and lots of restaurants nearby. The hotel is new and generally clean. Rooms are a bit small. I would have given it 5 stars if not for the unpleasant arrival experience. I really dislike when hotels give you the worst room in the house despite having booked weeks beforehand. I was assigned literally the smallest room in the hotel and only moved to a better room (which was apparently available too) after complaining. My request to change the room was dealt with promptly and politely, which is a good thing. However, I would have preferred if they gave me the better room from the beginning.