AutoHotel

I contacted this property 2 days before check-in requesting to cancel my booking after realizing how far from the airport they were (2 hours plus by public means). The person who responded told me to contact Agoda directly to request (free) cancellation as Agoda was responsible for this. After calling Agoda and speaking to one kind lady, they told me they’d contact the property to negotiate the cancellation. Agoda then got back to me informing me the property (which had said they were not in charge of handling cancellations) had denied my request. Dishonest much AutoHotel? Way to welcome guests to your country. 🫤