U 플레이스 어반 아파트먼트 바이 스위톰

arrived at the property to find no staff there and with no instructions about how to check in. a call to the phone number for the property was unanswered with no voicemail. and no help from Agoda. so forced to look for a different place while standing on the sidewalk. and then, later, both the property and Agoda.com denied my attempt to get a refund telling me I did not cancel the reservation in time! what? I was standing on the sidewalk trying to figure out how to check in with no help from anyone. thankfully the credit card company took care of it. seems like a scam. thanks to booking.com for quick access to another place and great experience with that platform.