샹그릴라 더 샤드, 런던

이틀 연박을하였습니다 숙소에서 보는 뷰는 확실히 좋았습니다 하지만 취침을 하는 밤에는 숙소에 대마초냄새때문에 머리가 아파서 잠을 못잤습니다 그리고 방음처리도 안돼서 너무 시끄러웠습니다 전세계의 유명 호텔체인인 샹그릴라의 이름이 아까울정도의 숙소입니다. 여기 호텔을 이용할정도의 게스트는 돈에 연연하지않고 지불한돈의 값어치를 하면 아깝지않지만 일하는사람들의 서비스 또한 형편없었습니다 호텔 서비스를 전혀 배우지않은것처럼 보였습니다 체크아웃에 이런 내용을 전달했지만 유감표시또한 하지않는것에 두번 다시 찾을 필요가 없는 숙소입니다. 다른 5성급 호텔에서 서비스를 배우고 운영하길바랍니다

J’ai très apprécié mon séjour au Shangri-La de Londres avec la baignoire face à la ville.

- the service here is amazing, every staff member is well versed on great customer service. We only had an issue with one staff member who seemed to have a standard disdain look on her face which extended to her customer service. Everyone else went above and beyond. It is amazing to see. - the views, you cannot beat. We were put on the 50th floor and the views were to die for. You can't beat it in London. - the room, hotel all looked amazing. Very modern, very clean. I did not feel I was in London with the level of standard the Shard produced. I felt I was in Dubai. Very clean and hospitable. - amenities: - ting restaurant is on the same floor as the hotel and has really nice food. - spa and fitness area is nice. The gym is slightly small but has good equipment and an amazing view into the city. The pool and sauna have a view into the city as well. They are not busy as you have to book your visit. The only problem I had here is that changing facilities were out of service and people from the restaurant came to use the toilets and we were having to queue for the toilets to use as changing rooms. It wasn't ideal. - they do charge you a 5% service charge when checking out. So expect this as part of your budget. I wish I had known before. - the check in and check out times are different to what is advertised here and on the shard website.

Had a good time, appreciated the little touches the hotel, had set out which made my stay memorable.

Great location, fantastic views, Very good room, great pool, amazing architecture. But expensive. Afternoon tea disappointing.