Vienna Hotel

Booked 2 nights Superior Queen. Despite moving floors the hotel reaps of old smoke. Permeated into towels n pillow. Room was also worn small no wardrobe nor fridge (not an issue) heard toilets being flushed and 2am guests banging about yelling. Gave in moved hotel . Disappointed Agoda won't refund part payment for 2nd night. Don't know who provided 10 star ratings but definitely not this hotel. Worse place I've stayed in years!