호텔 응우옌 언

I requested for a non-smoking room but I dont know why I was arranged in the room with the smoking one. I even saw the ashtray and smell that. When I first arrived at the hotel, nobody helped me to carry my heavy luggages. They just standing in the reception desk and saw me walking in. Kinda frustrated and had bad impression at first. Only the girl at the reception desk is friendly and helpful as from my experience. The room has very basic facilities and if you need hair dryer, kettle, etc. or request to clean the room, you need to tell them in advance. The good point is the hotel is quiet. I didn't ask much since this is a budget hotel. However, it could be better if the hotel improve their services, starting from the staff.