메리츠 호텔

Firstly, the security guard allowed me to park at the side of the hotel. But then i was shocked when the Front Office Manager told me that i will be charged RM$80 for parking overnight at the side of the hotel which i was not informed at all about the charges. I asked for the Manager leniency not to charge me as I am not aware of the charges but i was told still need to pay for the parking charges as is it prohibited to park there as per the Manager. You should improve your parking policy to guest so that next guest won’t be ripped off like me in future! 1. Security should ask for guest room number. 2. Notified front desk their room number those car parked at your main entrance or side parking (which you say is prohibited to park) at least you can call the room number or leave a message to your guest to inform to move their car or else will be charged RM$80 for prohibited parking!