리츠칼튼 쿠알라룸푸르

Me and my friends booked 2 rooms last 24-25 December and actually its my 2nd time here at Ritz and it really fulfill rather exceed my expectation! We do early check in at around 830am as we need to go for our genting trip at 9am we left our luggage 1st and came back at 7pm and to our surprise we get a great room at the 20th floor which is in the corner and really spacious😱facilites are satisfying buffet breakfast as well is great. Almost everything is perfect but there is only 1 filipino guy at the reception is really unfriendly and the only staff that never smile and unhappy to assist me maybe because he knows im a filipino. I wasnt expecting it because my race tends to be really hospitable and friendly i think his name is Manuel but i roughly forget already. I just wanted to ask a way going to merdeka square but he throwed an unhappy face ask me to wait while he can endorse me to his other colleague who is not busy. He never even smile at me but only grumpy face. So i approach the chinese lady that late afternoon she is so friendly and really assist me with directions. I did not get her name but really appreciate her help. Thank y0u ritz for the experience my friends enjoy our 1 night stay😊 Carla